Last updated: May 27, 2025

Who We Are

Our website address is: https://softwareskey.com

This Privacy Policy describes how SoftwaresKey LLC (“we,” “us,” “our,” or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from softwareskey.com, or otherwise interact with us (collectively, the “Services”). “You” refers to any user of our Services, whether you are a customer, website visitor, or any other individual whose information we collect.

Please read this Privacy Policy carefully to understand how your information is handled.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised policy will be posted on this page with the updated “Last Updated” date. We encourage you to review this policy periodically.

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Information We Collect and How We Use It

1. Information You Provide Directly to Us

When you use our Services, you may provide us with:

• Contact details: Name, email address, mailing address, phone number
• Order information: Billing and shipping information, order details, payment confirmation
• Account information: Username, password, security questions
• Customer service communication: Any information you provide when contacting us

Some features may not be available without providing this information.

2. Information Collected Automatically

We may collect usage data through cookies, pixels, and similar technologies, which may include:

• Device and browser information
• IP address and general geolocation
• Pages visited, time spent, and other interactions with our Site

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Comments

When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string for spam detection.

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Media

If you upload images, avoid including embedded location data (EXIF GPS), as visitors can extract that information.

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Cookies

We use cookies for essential website functionality, user preferences, analytics, and personalization. For example:

• Comment form cookies save your name, email, and site for future comments
• Login cookies last for up to two weeks if “Remember Me” is selected
• A temporary cookie determines if your browser accepts cookies
• Editing or publishing articles sets a cookie (non-personal data) for post ID reference

You can manage your cookie preferences through your browser settings.

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Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, images). These behave as if you visited the other site, which may collect data, use cookies, and track interactions.

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Data Retention

• Comments and their metadata are retained indefinitely
• Registered user data is retained in their profiles (modifiable by users or administrators except usernames)
• Retention duration varies based on business needs and legal obligations

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Your Rights Over Your Data

Depending on your location, you may have the following rights:

• Right to Access / Know – Request access to your personal data
• Right to Delete – Request deletion of your personal data
• Right to Correct – Request corrections to inaccurate data
• Right to Data Portability – Request a copy or transfer of your data
• Right to Restrict Processing – Request limitation on data use
• Right to Withdraw Consent – Withdraw previously given consent
• Right to Appeal – Appeal if a request is denied

You may also manage your communication preferences (e.g., unsubscribe from marketing emails). Note that transactional emails may still be sent.

To exercise these rights, contact us using the details at the end of this policy. We may need to verify your identity before processing requests.

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Data Sharing and Disclosure

We may disclose your personal information under these circumstances:

• Service providers: IT support, payment processors, shipping partners, analytics services
• Marketing and business partners: In accordance with their privacy policies
• At your direction: Social media integrations, shipping services, or other consents
• Corporate affiliates or transactions: As part of mergers, sales, or reorganizations
• Legal obligations and protection: To comply with legal requirements or defend our rights

We do not sell or share personal information of users under 16 years old.

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Third-Party Links

Our Site may contain links to external websites. These have their own privacy policies, and we are not responsible for their content, security, or privacy practices.

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Children’s Privacy

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 18 years of age.

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Data Security and Retention

We use reasonable technical and organizational measures to protect your data. However, no system is completely secure. Please avoid sending sensitive information via unencrypted means.

We retain data only as long as necessary for legal, operational, or service-related purposes.

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International Transfers

If you are located outside the United States, your information may be processed and stored in the U.S. or other countries. Where applicable, we rely on Standard Contractual Clauses or equivalent safeguards for cross-border data transfers.

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Complaints

If you have concerns about our data practices, contact us below. If unresolved, you may file a complaint with your local data protection authority.

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Contact Us

Business Name: SoftwaresKey LLC
Phone: +1 ‪(863) 323-9874‬
Email: support@softwareskey.com
Address: 3500 Posner Blvd 1393, Davenport, FL 33837, United States
Contact Form: click here
Customer Service Hours: Monday-Friday, 9:00 am to 6:00 pm (EST)
Response Hour: We aim to respond within 24 to 48 hours.

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